Law firms are already ranked on a variety of criteria such as profitability, prestige, and diversity. From the client standpoint, these ratings are helpful, but not necessarily essential. Now, for the first time, firms are going to be rated on something that really matters to the companies that hire them: customer satisfaction.
On Tuesday, the Association of Corporate Counsel will launch what it calls the ACC Value Index. According to a press release from the group, the index “will allow members of ACC to share ratings of law firms based on client satisfaction so that they can better meet company demands.”
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.
For questions call 1-877-256-2472 or contact us at [email protected]
