Very few attorneys have attended finishing school, and even fewer law schools offer a class on protocol polish. Clients expect attorneys to handle themselves impeccably at a cocktail party, at the dinner table and in the boardroom. Today, as competition has become fierce, knowledge of business etiquette, often called “protocol,” can provide a competitive edge for lawyers. Here is some etiquette intelligence regarding introductions, handshakes and business cards to help lawyers position themselves to succeed.
• Introductions: A good business introduction includes a first and last name (without an honorific such as “Mr.” or “J.D.”) and the name of the company or firm. A proper introduction is “Good afternoon, my name is Bob Smith. I am with Smith & Jones.” This will prompt the other person to respond in kind.
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