Zach Warren: For a conference that has been so marked by physical health (see: Delta variant), it’s been interesting to me just how many of my conversations over the past couple of days have actually been focused on mental health. It came when speaking with AdvoLogix this morning, discussing how organized matter management has residual benefits of reducing stress. It came up with ECFX, with electronic court filing automation cutting down on battles between legal office workers over who has to do unwanted work. And it came up with Zero, who noted that timekeepers feel they’re more overworked than ever before.

Mental health has been a conversation in the wider legal world for a few years now, which was the impetus behind Law.com’s Minds Over Matters initiative in 2019 and early 2020. But I haven’t heard it discussed as much in the legal technology context. When selling a legal tech product, the natural inclination is to focus on return on investment—nothing clinches a sale quite like the dollars and cents. But there are so many residual benefits to legal technologies that are tough to quantify, like amount of risk averted, the potential to attract talent through innovation, and the marketing benefits of being on the cutting edge.

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