Lisa Mayo, director of data and analytics at Ballard Spahr, discusses the future of innovation for law firms, from predictive analytics to growing client value departments.
January 11, 2024 at 02:22 PM
6 minute read
During her thirty years working at Ballard Spahr, Lisa Mayo has witnessed many shifts inside the law firm. But the biggest transformation has revolved around the role of data within the business.
As an indicator of prior business and financial patterns, firm data will be the key in generating predictions of future performance—and she thinks that such a potential may already be here.
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Lisa Mayo, director of data and analytics at Ballard Spahr. Courtesy photo
