According to a 2014 International Legal Technology Association (ILTA) survey, 32 percent of firms have a formal knowledge management (KM) strategy or vision, while an additional 33 percent have a plan currently in development. For those starting work on that plan—or for the 35 percent with no plan to speak of—where is the best place to begin for knowledge management?
Patrick DiDomenico, Ogletree Deakins’ director of knowledge management, decided to tackle the problem head-on in his recently released handbook “Knowledge Management For Lawyers.” The handbook, published through the American Bar Association, addresses ways that law firms can improve quality, consistency, and efficiency, and deliver more value to clients, through knowledge management.
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