Bill Biggs, left, chief team and culture officer with Pond Lehocky, and Debra Lawrence, right, COO with Ballard Spahr. Courtesy photos
As members of one of the most technologically stymied industries, law firms have found that a sophisticated adoption of legal tech is more complicated than signing onto a new workflow management software or aggregating data to track key performance indicators (KPIs) of practice areas.
With so much “technical debt” built up over the years, firm leaders and tech executives say these changes have necessitated a fundamental reorganization of their legacy systems.
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