Cassandra Groves didn’t know what litigation management or electronic-­discovery were as a student at Ohio State University Michael E. Moritz College of Law — she planned to leverage her law degree and dual masters in public policy and administration for a career in state government.

But when her career counselor suggested she apply for a two-year residency program at legal process outsourcing firm UnitedLex Corp., Groves was intrigued.

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