[email protected] ➤➤ Would you like to receive The Law Firm Disrupted as a weekly email? Sign up here. |

How Does Dentons Keep It All Together? In Part, This Company

before about Dentons created a well-oiled machine Dentons put out a joint press release Seyfarth Shaw's comes to mind Client Connect a newly rebranded

Roy's Reading Corner

On GCs Firing Big Law: writes for The American Lawyer were recently found to lag in “client service” Overall, the firms at the top are running a different kind of firm than in the past, and it's led to real pain for clients. I don't blame the firms (at least not much)—they are simply maximizing profits. The root of the problem is that we clients go to the well with certain firms because we're making buying decisions based on the firm's reputation for service quality 15 or 20 years ago; and we're willing to tolerate inefficiency or occasional service lapses. Sure, we may complain, but not much else happens, and law firms know this. On Survivorship Bias: also writes for The American Lawyer I recently wrote that equity partners should give their managing partners a hug survived Equity partners hear that the marketplace is changing (because you, the managing partner, seem to talk of nothing else) and yes, they see that some clients are very excited about a new set of buzzwords each year. In practice, most of these transformational changes translate into numberless policies that largely impinge on their time and autonomy: a new way to track billable hours, more rules to manage pricing and billing, a new process to submit expenses, a long list of reasons to adapt to a smaller office, constant pressure to embrace legal technology (which keeps changing in mystifying ways and takes too much time to learn), and the list goes on. … To the working (read: revenue-generating) equity (read: voting) partner, all these distracting annoyances have one other thing in common. They all seem to have originated from or issued by you, the managing partner.” shareholder activists On Client Portals: client portal that I wrote about earlier this week Cadwalader Cabinet