Ooops! LSAT Scores Lost Amid Tech Failure
The Law School Admission Council says it has fixed a glitch that caused the answers of about 140 July LSAT takers to go missing.
July 30, 2020 at 05:01 PM
3 minute read
A glitch with the online version of the Law School Admission Test this month caused the answers of about 140 test takers to get lost, leaving them without a score.
The Law School Admission Council, which administers the LSAT, confirmed the problem Thursday, saying that a technical issue on the LSAT Flex—as the shorter online exam is known—prevented the answers from a "small number" of test takers from storing properly.
"We have tried multiple ways to recover the answers and are continuing to investigate the issue in hopes that we can recover answers and provide scores for at least some of the affected candidates," reads a prepared statement from the council.
The council said it is scheduling a free retake exam next week for those affected by the issue, with those scores being available in a week or less. The council is also refunding them the cost of the July exam and offering four free law school reports. (Applicants pay a fee to have their LSAT scores reported to individual schools.) A council spokeswoman said the problem impacted about 1% of the 14,000 people who took the LSAT Flex this month, or 140. It seems that about a sixth of the affected test takers are applying to law school this fall and need a score to do so.
"It appears that about 25 of those affected test takers had applied for admission this fall, and so we will work with them and the schools to which they've applied to ensure the schools are aware of this situation and will provide as much flexibility as possible given that the circumstances are not in any way the fault of the candidate," the council said.
Some of the LSAT takers whose answers were lost took to social media to vent their frustrations.
"Was looking forward to getting my July Flex score tomorrow (and being done with this test), but I just got a call from LSAC telling me they lost my data and can't give me a score," wrote one member of a Facebook group for people studying for the LSAT. "Did this happen to anyone else? I'm super frustrated."
It's not the first time that LSAT answers have gone missing, noted Steve Schwartz, the chief executive officer of test prep provider LSAT Unplugged. But those earlier incidents occurred when the LSAT was given on paper, and usually exam booklets from individual test centers were lost in the shipping process.
The council canceled the in-person March and April LSATs due to the COVID-19 pandemic and launched the LSAT Flex in May. The online test has been given each month since then and is scheduled to be administered in late August. The council said it's working to fix the glitch that led to the lost answers during July's test.
"This issue did not occur in the May and June tests," reads the council's statement. "We have made changes in our online testing platform to make sure this does not happen in the future."
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