Most Legal Departments Are Not Fully Embracing ALSPs, Survey Says
While outsourcing is gaining traction, a new survey from EY found most companies haven't adopted managed services for most of their needs. But recent events may trigger broader adoption, an EY legal leader notes.
August 03, 2020 at 01:00 PM
4 minute read
The original version of this story was published on Legal Tech News
The advent and benefit of legal managed services isn't lost on corporate legal departments. But a lack of prior experience leveraging alternative legal service providers (ALSPs) for various tasks prevents most legal departments from fully embracing them, according to a new EY survey.
EY Law on Monday released its "Realizing the Benefits of Legal Managed Services" report. The accounting firm commissioned a survey of 1,058 legal departments in 25 countries to understand why some are actively using legal managed services while others remain reluctant.
Respondents were placed into three categories: pioneers, explorers and observers. EY categorized 37% of its survey respondents as "pioneers" who previously outsourced law services to non-law firm providers and are actively looking to expand their use of ALSPs.
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