Understanding the Client Journey: Attracting and Servicing Client – 100% Digitally
In today's world, the first place people go to find the services they need is the internet. How do you get found, and what happens after you've been found?
November 05, 2020 at 04:32 PM
2 minute read
Sponsored by:
ON DEMAND
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In today's world, the first place people go to find the services they need is the internet. "Attorney near me" searches have become the norm. Whether it's Google, Yelp, or social media, it's important to be easily accessible and searchable in the digital world.
What happens after you've been found? How easy is it for a client to connect with your firm? The client journey is ever evolving. Clients demand convenience now more than ever, and firms that don't adapt will be left behind.
Join this webcast to learn:
- How the modern client journey has changed.
- What firms can do to increase their online reputation and win more clients.
- Which tools can help your firm adapt to make the client journey more convenient.
- How to gain a new client online and foster your relationship with them.
REGISTER NOW! (Not able to attend? STILL REGISTER you will receive an email with how to access the recording of the event)
Speakers:
 | Hayley Sonntag | Marketing Specialist | Podium Hayley Sonntag has worked in many areas of marketing including demand generation, market research and communications. She mainly focuses on driving demand through industry-specific publications and advertising. Hayley received her BS from Brigham Young University in Marketing. In her free time, she enjoys seeing the latest movies and hiking in the mountains near her home. |
 | Jonathan McDaniel | Regional Director of Legal Strategy | Podium Jonathan is a Regional Sales Director for Legal Services at Podium. He has several years of experience working with hundreds of firms to solve business problems and streamline client communications. In his free time, Jonathan likes to spend time making his newborn son laugh. |
or call at (212) 457-4981
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Who Got The Work
Michael G. Bongiorno, Andrew Scott Dulberg and Elizabeth E. Driscoll from Wilmer Cutler Pickering Hale and Dorr have stepped in to represent Symbotic Inc., an A.I.-enabled technology platform that focuses on increasing supply chain efficiency, and other defendants in a pending shareholder derivative lawsuit. The case, filed Oct. 2 in Massachusetts District Court by the Brown Law Firm on behalf of Stephen Austen, accuses certain officers and directors of misleading investors in regard to Symbotic's potential for margin growth by failing to disclose that the company was not equipped to timely deploy its systems or manage expenses through project delays. The case, assigned to U.S. District Judge Nathaniel M. Gorton, is 1:24-cv-12522, Austen v. Cohen et al.
Who Got The Work
Edmund Polubinski and Marie Killmond of Davis Polk & Wardwell have entered appearances for data platform software development company MongoDB and other defendants in a pending shareholder derivative lawsuit. The action, filed Oct. 7 in New York Southern District Court by the Brown Law Firm, accuses the company's directors and/or officers of falsely expressing confidence in the company’s restructuring of its sales incentive plan and downplaying the severity of decreases in its upfront commitments. The case is 1:24-cv-07594, Roy v. Ittycheria et al.
Who Got The Work
Amy O. Bruchs and Kurt F. Ellison of Michael Best & Friedrich have entered appearances for Epic Systems Corp. in a pending employment discrimination lawsuit. The suit was filed Sept. 7 in Wisconsin Western District Court by Levine Eisberner LLC and Siri & Glimstad on behalf of a project manager who claims that he was wrongfully terminated after applying for a religious exemption to the defendant's COVID-19 vaccine mandate. The case, assigned to U.S. Magistrate Judge Anita Marie Boor, is 3:24-cv-00630, Secker, Nathan v. Epic Systems Corporation.
Who Got The Work
David X. Sullivan, Thomas J. Finn and Gregory A. Hall from McCarter & English have entered appearances for Sunrun Installation Services in a pending civil rights lawsuit. The complaint was filed Sept. 4 in Connecticut District Court by attorney Robert M. Berke on behalf of former employee George Edward Steins, who was arrested and charged with employing an unregistered home improvement salesperson. The complaint alleges that had Sunrun informed the Connecticut Department of Consumer Protection that the plaintiff's employment had ended in 2017 and that he no longer held Sunrun's home improvement contractor license, he would not have been hit with charges, which were dismissed in May 2024. The case, assigned to U.S. District Judge Jeffrey A. Meyer, is 3:24-cv-01423, Steins v. Sunrun, Inc. et al.
Who Got The Work
Greenberg Traurig shareholder Joshua L. Raskin has entered an appearance for boohoo.com UK Ltd. in a pending patent infringement lawsuit. The suit, filed Sept. 3 in Texas Eastern District Court by Rozier Hardt McDonough on behalf of Alto Dynamics, asserts five patents related to an online shopping platform. The case, assigned to U.S. District Judge Rodney Gilstrap, is 2:24-cv-00719, Alto Dynamics, LLC v. boohoo.com UK Limited.
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Smith & Hassler
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