Hogan Lovells had launched a plan to build out a back-office center to support transactional work before COVID-19. But the pandemic made the strategy even more logical. Have an opinion? Email me here. Want this dispatch in your inbox every Thursday? Sign up here.

One Global Firm Places A Bet On Insourcing

The last year of pandemic-imposed remote work isn't just pushing firms to reassess how and where partners and associates get their work done. It's also prompting decision making about back-office activities and other support functions.

A recent survey of firms conducted by HBR Consulting found that 62% of respondents expect to make significant changes to workplace strategy, potentially including service delivery, ways of work, and facilities.