17. How to Retain Talent
Suppose law firms also looked at their attorneys with a different perspective. Suppose they looked at their daily work and their lives outside the firm. The same change in operating methods and mindset will go a long way to helping firms retain associates.
December 03, 2021 at 08:50 AM
3 minute read
The original version of this story was published on Lean Adviser
In 1910 Henry Ford had a dilemma. He wanted his staff let's do more mundane tasks, but he knew it would make their lives dull and they would likely look for work elsewhere. His solution was to pay them above market rate. Does this sound familiar?
Today, the legal market has a nasty new disconnect brewing. It looks like this. On the law firm side, the loosening of COVID restrictions has led to increased demand. This should be good, except that it's happening at precisely the moment when attorneys are discovering the joys of remote working. This led to a well-publicized talent war, particularly at associate level. The first response of big law was to increase compensation. It is a familiar message. We need you to give up your lifestyle, commute into the office and produce long chargeable days, but we'll compensate you. But what happens when law firms increase pay? Obviously profits per partner will fall. This isn't an option for big law, not least because PPP is a big factor for partner recruitment. That leaves just one solution, rate rises. This is what happens if your business perspective is to look downwards and inwards.
Meanwhile, over on the client side, the pandemic has caused significant financial impact. Sure, demand for legal services has picked up as business restarts, but cash is scarce and legal department budgets are reportedly shrinking. How do you reconcile this with law firms seeking rate rises? You don't, and it's a disconnect.
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