30. The Problem With Clients Isn't That They Don't Understand Big Law, It's That They Do

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  31. Biz Dev Much? If So, You Might Need Help

  1. Aligning Your Work with Client Expectations

  Better communications, collaborative planning and structured legal work all come as standard, and these basic staples go a long way to addressing the disconnects that exist between what clients want and what attorneys deliver.
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  32. Traditional Biz Dev Methods Are Fine, Just Not Enough

  1. Aligning Your Work with Client Expectations

  Clients hear from plenty of lawyers who are interested in getting a new assignment. What they don’t hear enough about is lawyers who are interested in them and their problems. Throw in a concern for clear communications, collaborative planning and structured legal operations, and you become a cherished rarity.
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  33. Client Retention Is A Piece of Cake, Just Don’t Blow It.

  1. Aligning Your Work with Client Expectations

  If the client is a substantial enterprise in the world of business, they will likely have a steady stream of similar challenges and problems. All of these will come your way to solve, provided of course you don’t blow it. Getting repeat business is easy and so is blowing it. The difference is how you do the work.