In 2023, the collection cycles lengthened by 5% and, in fact, this was the second consecutive year firms have experienced this trend in collections (seeCiti Hildebrandt 2024 Client Advisory).

Should this trend be treated as a cause for alarm or a mere cost of doing business?

For most firms, it is the latter. In fact, the majority of firms (80%) and industry analysts (including Citi Hildebrandt Client Advisory and Thomson Reuters and Georgetown Law State of the Legal Market) find the business impact of lengthening collections cycles to be so significant that fixing this problem is uniformly cited as a top strategic priority for firms of all sizes in 2024.