Organizations are posed with the challenge of making their workplace more than just the physical office space where their employees are "required" to gather. Organizations that have historically had efficiency focused spaces with minimal flare, are now pivoting to create dynamic hubs focused on collaboration, creativity and innovation and client engagement. In 2024, organizations understand that their workplace environment reflects the culture of their organization and are making extraordinary changes to their real estate and fundamental differences in their office operations. But is it working?

Workplace experience is more than desk sharing or free lunch — in its highest form, it is a Ritz-Carlton, 5-star, white glove transformation that turns the office into a destination better than home. For the professional, this means an office space that is not only world-class in its operations, but also service, aesthetics, technology, and, of course, hospitality.

In creating and qualifying the most luxury, 5 star experiences, the hospitality industry leverages intentional efforts to indulge all five of the senses. Let's look at how organizations across industries have maximized their overall hospitality by focusing on initiatives targeted at their professional's — and guest's — five senses.