A trend analysis of the benefits and challenges of bringing back administrative, word processing and billing services to law offices.

Introduction

The legal industry transformation continues in response to new ways of working, real estate priorities and talent pressures. The COVID-19 pandemic disrupted the industry in many ways, pushing law firms to rapidly adopt remote work solutions, digital transformation and cost cutting measures. While some adjustments proved effective, most industry leaders are prioritizing higher office attendance as a measure for future success.