32. Is Your Client A Business Risk Or A Business Partner?
Risk Series Part 2
Try to think of the client as a business partner, not a potential predator. Instead of looking inwards at the potential risks for the firm, look outwards at the risks attendant to the project from the client’s standpoint. Try to understand their risk appetite, advise through that prism and help the client navigate those risks.
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Our profession is a minefield of risk, and the frequency and severity of malpractice claims grow year-on-year. Insurers live at the very end of the process. They exist to clean up the mess when it goes wrong. As we shall see in this lesson, that gives them a very different perspective on risk from law firms and attorneys. -
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3. Provide End-to-End Service to Your Client
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It’s not that AI will replace lawyers, but rather that lawyers who use AI will replace those who don’t. So yes there are risks, and no, they’re not fully understood. But as generative AI develops, the risks will decrease, and the benefits of carefully implemented, monitored and reviewed AI will outweigh those risks.
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