Welcome to the Law Firm Disrupted, a briefing from Law.com editor Dan Packel that surveys new competitive pressures on law firms and how their managers are coping, plus insights on the tactics and tech employed by would-be disruptors. While posting has been erratic in recent weeks, expect a return to regular dispatches as the summer comes to an end. Have an opinion? Email me here. Want to be alerted to this dispatch in your inbox every Thursday? Sign up here.

A recent Law.com reader poll found that a majority of respondents expressed concern that generational differences in communication styles may be hindering law firms’ operations and success.