e-Commerce, like traditional commerce, relies on contracts. But unlike traditional commerce, e-commerce typically relies utterly on agreements drafted and presented by one party on a “take-it-or-leave-it” basis. The validity of such contracts arises from the recipient’s “adherence” to the terms given. These so-called adhesion contracts are enforceable, except to the extent that a court finds a term unconscionable.
Of an increasing degree of comfort to consumers, but an increasing degree of discomfort to e-commerce entrepreneurs and their counsel, however, is that courts are discovering unconscionable e-commerce contract clauses and refusing to enforce them.
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