A call center in New Delhi, India, fields questions from a utility customer in a small town in Pennsylvania. An accounting firm in Mumbai, India, provides back-office services for a growing Texas company. An IT company in Perumbavoor, India, provides Internet support to a manufacturer of amplifiers in Washington state.
With debate over outsourcing growing, should a tech company’s general counsel think about enlisting engineers in India to draft patent applications? The availability of highly trained technical personnel who possess a generally excellent level of fluency in English, combined with a significant cost differential vis-a-vis patent-drafting costs in the United States, make outsourcing to India quite attractive.
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