The role of corporate counsel has grown to touch nearly every aspect of a company’s operations. But while legal teams today are stretched further than the truth at an Enron Corp. executive’s trial, their document-intensive and mission-critical responsibilities are often underserved by information technology.

“The legal world is one of the last vestiges of the medieval guild system to survive into the 21st century,” says Mark Chandler, Cisco Systems Inc.’s general counsel. “I can’t tell you how significant it is in an in-house legal function to leverage technology to make things simpler for the client, to lower costs and, finally, to simply do a better, more effective job.”

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