Benchmark metrics help a general counsel know how well his or her law department is managed compared to other law departments. “Is my spending in line?” “Do I have a typical number of paralegals?”
These measures help the top lawyer respond confidently when the CEO asks, “Have you sufficiently narrowed down the number of law firms you use?” General counsel use benchmark data to argue for more hires or bigger budgets, defend the resources they have and look for clues to improve their department’s operations.
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