Amber Flores paid $10.25 a month for a service that was supposed to remind her with a phone call about upcoming birthdays, anniversaries and other important dates.
But when the calls never came, she didn’t wonder why.
The practice of cramming -- third parties attaching unauthorized charges to phone bills -- has been around since the 1990s. However, the instances of getting crammed through the Internet are on the rise. Ohio Consumers' Counsel Janine Migden-Ostrander, whose office represents residential customers in rate cases, says cybercramming is growing. "We're generally seeing an increase around the nation," she says. "Consumers should be aware of the unintended consequences of what they're doing around the Internet."
August 03, 2006 at 12:00 AM
1 minute read
The original version of this story was published on Law.Com
Amber Flores paid $10.25 a month for a service that was supposed to remind her with a phone call about upcoming birthdays, anniversaries and other important dates.
But when the calls never came, she didn’t wonder why.
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