Happiest Associates Give Firms High Marks for Technology
Law firms that scored high on technology had the highest overall scores for associate satisfaction.
September 01, 2017 at 12:00 AM
3 minute read
Generally, good technology and happy associates go hand-in-hand, our midlevel associates technology survey found. The two firms with the happiest midlevels—Cozen O'Connor and O'Melveny & Myers—are also the two firms where associates are most pleased with their firm's technology.
The survey asked associates to rate their firms on a scale of one to five in four categories: firm-provided technology, firm-provided tech training, tech support and use of technology on behalf of clients. The firms were then ranked by the sum of those scores.
Cozen O'Connor earned its highest scores for firm-provided training, at 4.813, and technology support, at 4.8. In fact, its score for tech training was higher than that of any other firm, and its firm-provided technology score, at 4.688, was the second-highest among all firms surveyed. Cozen O'Connor offers a program under which lawyers can choose the technology they want to use, which facilitates travel and remote work, says chief legal talent officer Mindy Herczfeld.
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