7 Habits of a Client-Focused Lawyer
Simple strategies for building effective, long-term client relationships.
August 10, 2018 at 07:34 PM
7 minute read
As a legal marketing and business development professional, one of my primary responsibilities is to understand and respond to client needs, bringing the voice of the client to the firm. We solicit feedback from clients in a variety of ways: in-person client interviews at the client's offices, electronic client surveys on
core service metrics, industry surveys and reports, and client presentations at industry conferences.
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