I don’t want to tell anyone how to do their job, particularly when it comes to sales and client service. It’s kind of the antithesis of the business I’m in. But … I will.
Throughout the sessions at Legalweek NYC this week, there was a common theme that stood out so starkly to me, I was compelled to write about it. Over and over again, general counsel and consultants talked about the one thing they were consistently not getting from their outside counsel: data, and more specifically, data analysis.
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