Who's Getting Left Out as Law Firms Race to Rebrand?
It's natural that law firms overhaul their image to win and keep clients. But experts say recruiting and retaining talent should be key considerations too.
May 01, 2019 at 04:37 PM
3 minute read
Hardly a week goes by lately—sometimes not even a day—without another law firm announcing a rebranding effort, complete with a new website, new logo and often a new, shortened name. Who can blame them for touting their efforts? Firms spend a lot of time and money on market research, branding experts, merchandise and launch parties for clients.
Most firms will say that the rebrand is about the client and what the client wants. And that's no surprise. The client is king in the professional services industry. But some firms may be overlooking other stakeholders in the picture: the talent.
“Marketing and branding should be recruiting's best friend,” said Ross Fishman, a former litigator and current owner of Fishman Marketing. “Some firms just don't realize the full value of their rebrand and how it can help recruiting,” he said.
Fishman said that a rebrand for a midsize firm, for example, might be done for the cost of one headhunter fee and pay for itself multiple times over by attracting the type of talent the firm seeks. He said he thought recruiting and marketing aren't always in sync during rebranding—partly thanks to firms' laser focus on client needs and perception.
“When you are building a brand, or trying to position a brand, you have many different audiences,” said Mary K. Young, a partner at the Zeughauser Group, a legal industry consultancy. “It's everyone who thinks about your firm in any way. Clients are only part of the picture.”
Both Fishman and Young agreed that while focus on client reaction to a rebrand is key, firms can't ignore the message a new brand strategy sends to potential hires—or the reactions of current lawyers and employees.
“A rebrand can have more of an effect on your existing employees than on external parties,” Fishman said.
Young said that other industries that rely heavily on talent have made more of an investment in crafting their image and brand around employees and hiring considerations. She cited the Big Four consulting firms, which have made their presence felt by Big Law both financially and in the fight for talent, as strong examples of this.
Even when investments are made, measuring the impact of branding on different groups may be difficult. Image strategists say a starting point is understanding that there's more to a brand than what clients see when they click on a firm's web page or stroll in the lobby.
“Law firms have a ways to go in understanding what a brand is and isn't,” Young said. “Maybe they think it is just the logo. Or the color. Or the name. But it is about what people think when they see these things.”
Read More
Rebranding Has Hit the Legal Industry, as Firms Seek the Right Fit
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllPaul Hastings, Recruiting From Davis Polk, Adds Capital Markets Attorney
3 minute readKirkland Is Entering a New Market. Will Its Rates Get a Warm Welcome?
5 minute readGoodwin Procter Relocates to Renewable-Powered Office in San Francisco’s Financial District
Trending Stories
- 1Decision of the Day: Judge Dismisses Defamation Suit by New York Philharmonic Oboist Accused of Sexual Misconduct
- 2California Court Denies Apple's Motion to Strike Allegations in Gender Bias Class Action
- 3US DOJ Threatens to Prosecute Local Officials Who Don't Aid Immigration Enforcement
- 4Kirkland Is Entering a New Market. Will Its Rates Get a Warm Welcome?
- 5African Law Firm Investigated Over ‘AI-Generated’ Case References
Who Got The Work
J. Brugh Lower of Gibbons has entered an appearance for industrial equipment supplier Devco Corporation in a pending trademark infringement lawsuit. The suit, accusing the defendant of selling knock-off Graco products, was filed Dec. 18 in New Jersey District Court by Rivkin Radler on behalf of Graco Inc. and Graco Minnesota. The case, assigned to U.S. District Judge Zahid N. Quraishi, is 3:24-cv-11294, Graco Inc. et al v. Devco Corporation.
Who Got The Work
Rebecca Maller-Stein and Kent A. Yalowitz of Arnold & Porter Kaye Scholer have entered their appearances for Hanaco Venture Capital and its executives, Lior Prosor and David Frankel, in a pending securities lawsuit. The action, filed on Dec. 24 in New York Southern District Court by Zell, Aron & Co. on behalf of Goldeneye Advisors, accuses the defendants of negligently and fraudulently managing the plaintiff's $1 million investment. The case, assigned to U.S. District Judge Vernon S. Broderick, is 1:24-cv-09918, Goldeneye Advisors, LLC v. Hanaco Venture Capital, Ltd. et al.
Who Got The Work
Attorneys from A&O Shearman has stepped in as defense counsel for Toronto-Dominion Bank and other defendants in a pending securities class action. The suit, filed Dec. 11 in New York Southern District Court by Bleichmar Fonti & Auld, accuses the defendants of concealing the bank's 'pervasive' deficiencies in regards to its compliance with the Bank Secrecy Act and the quality of its anti-money laundering controls. The case, assigned to U.S. District Judge Arun Subramanian, is 1:24-cv-09445, Gonzalez v. The Toronto-Dominion Bank et al.
Who Got The Work
Crown Castle International, a Pennsylvania company providing shared communications infrastructure, has turned to Luke D. Wolf of Gordon Rees Scully Mansukhani to fend off a pending breach-of-contract lawsuit. The court action, filed Nov. 25 in Michigan Eastern District Court by Hooper Hathaway PC on behalf of The Town Residences LLC, accuses Crown Castle of failing to transfer approximately $30,000 in utility payments from T-Mobile in breach of a roof-top lease and assignment agreement. The case, assigned to U.S. District Judge Susan K. Declercq, is 2:24-cv-13131, The Town Residences LLC v. T-Mobile US, Inc. et al.
Who Got The Work
Wilfred P. Coronato and Daniel M. Schwartz of McCarter & English have stepped in as defense counsel to Electrolux Home Products Inc. in a pending product liability lawsuit. The court action, filed Nov. 26 in New York Eastern District Court by Poulos Lopiccolo PC and Nagel Rice LLP on behalf of David Stern, alleges that the defendant's refrigerators’ drawers and shelving repeatedly break and fall apart within months after purchase. The case, assigned to U.S. District Judge Joan M. Azrack, is 2:24-cv-08204, Stern v. Electrolux Home Products, Inc.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250