Is the Legal Industry Ready for a Culture Shift on Mental Health?
A "'power-through' culture is killing the legal industry. It's literally killing humans as well," one wellness consultant said.
May 30, 2019 at 12:50 PM
9 minute read
The original version of this story was published on Law.com
This is the third article in a three-part series on pain points within the legal profession that contribute to mental health problems and addiction. Read part one, on sleep deprivation and exhaustion, here, and part two, on isolation and loneliness, here.
When it comes to attorney wellness, the legal profession has been slow to come to terms with its own self-destructive tendencies—including some, like overworking, that lawyers have long tolerated or even celebrated.
But major forces in the profession are now working to reform aspects of the industry that experts blame for undermining lawyers' mental health.
Faced with growing evidence that lawyers are highly vulnerable to depression and substance abuse, the American Bar Association created a working group to advance well-being in the legal profession, and last year it issued a call for legal employers to adopt a seven-point framework to improve mental health in the law. Over 100 have pledged to do so.
Major U.S. and global law firms, meanwhile, are increasingly promoting their own initiatives to support attorney health, and many have created staff positions focused on lawyer wellness.
"There's a lot happening and a lot of it is really wonderful," said Eileen Travis, director of the New York City Bar Association's Lawyer Assistance Program. She noted the wellness programs that some firms have implemented and that several have hired in-house psychologists.
Still, lawyers and health professionals said, meaningful change will require industry leaders to do more than sign pledges and make superficial changes, and to question the underlying culture of the profession.
"What everyone would like to see is that the level of stress, the level of demand doesn't get to that point where you have lawyers walking around with all these problems," Travis said.
'Paradigm Shift' Needed
Rebecca Simon, a law professor and a co-founder of the Mindfulness, Stress Management and Peak Performance Program at the University of Southern California Gould School of Law had a striking name for the pattern taking place in the legal profession: "hazing."
"Law schools and Big Law haze law students and new legal professionals into dangerous mindsets," Simon said, and "destructive behaviors."
Simon's co-founder, Jarrett Green, who also provides mental health consulting to law firms, said these behaviors—neglecting one's own personal needs and equating self-care with weakness—are harmful both personally and professionally, as stress and exhaustion impair cognitive ability. But lawyer culture has largely ignored that fact.
"It is somehow a badge of honor to violate our bodies and physiological needs, and that it makes us a more dedicated and impressive lawyer," Green said.
Dan Lukasik, founder of LawyersWithDepression.com, and director of the Workplace Well-Being for the Mental Health Association in Buffalo, New York, said taking responsibility for one's own health only goes so far in that kind of environment.
"There's a limit to that if you work in a workplace culture where those messages aren't supported, or the exact opposite" is praised, Lukasik said. The biggest problems arise when more senior generations of lawyers say, "'this is a tough, stressful profession. I survived it, you should too,'" he said.
Professionals who have closely examined the mental health effects of lawyering said the increased conversation in recent years is encouraging, but they're skeptical that industry leaders will make all the changes needed to truly improve lawyers' health.
Lukasik suggested that some firm leaders interested in mindfulness seem to be motivated by the prospect of squeezing more productivity out of their lawyers. But they are unwilling to change fundamental flaws in their firm culture that affect mental health more deeply—their efforts are "window dressing," he said.
Tyger Latham, a clinical psychologist in Washington, D.C., whose clients include many lawyers, noted that the legal profession has increased its conversation around substance abuse in particular. But focusing on alcohol and drug use in a vacuum could stymie meaningful progress, he said. "The alcohol and drugs is symptomatic of a greater issue," Latham said.
"What really is needed is a paradigm shift in the culture of the legal profession."
Abandoning Harmful Norms
No matter the motivation for improving lawyer well-being, mental health professionals said it does not have to come at the cost of destroying profitability and doesn't mean reworking the entire legal industry model from scratch.
Dr. Shelby Harris, a psychologist who specializes in behavioral sleep medicine, said firms and clients will likely benefit if their lawyers are encouraged to take care of themselves.
"When we look at actual data, when we look at people's productivity, their ability to multitask, they're way better when they've slept," Harris said.
But, as discussed earlier in this series, that requires taking a certain amount of time each day to detach from work, so rest and sleep is not interrupted by periodic email checks or work-related phone calls. Individuals must have the discipline to do that, and legal employers have to stick by the same principle.
The "I'll sleep when I'm dead" attitude is beginning to lose hold of society at large, Harris noted. But Green, of the mindfulness program at USC Gould, said it still has a hold on many within the legal profession.
"This kind of power-through culture is killing the legal industry. It's literally killing humans as well," he said. "It comes from the false, ingrained belief that it means you are a hard-core, dedicated lawyer."
Availability at all costs, and that feeling of being constantly on-call, aren't just a result of increased technological access, even if that's a contributor. The legal profession, and the dynamic between lawyers and their clients, play a special role, mental health professionals said.
Dr. Elizabeth Tillinghast, a former practicing lawyer who is now a psychiatrist in New York, said lawyers are forced to inhabit an odd dichotomy of personas early on in their careers.
"Associates are taught basically that they have to be very aggressive on behalf of the client, but you have to be completely submissive and obedient to anyone higher up in the firm," she said. "You're really not taught to represent yourself."
It's a dynamic that has stayed in place because it works well for those at the top, Tillinghast said, thought she doubts it's something senior lawyers even think about. And it can have major side effects.
"It sometimes makes people lose track of themselves," Tillinghast said.
But in a supportive work environment, lawyers can regain autonomy over their time.
Katie Herzog, a former psychology professor who consults law firms and other businesses on training and management, said she coaches lawyers on making small changes to their behavior. In one case, for example, she encouraged a lawyer to simply take a moment before reacting to a request or comment: "Slowing themselves down just for a nanosecond."
"The bottom of it is they can choose their pace. They can take responsibility for their pace and not only be reactive," Herzog said. "People spend a lot of time on things that seem urgent, but aren't important."
Facing Facts
Changing harmful norms in the legal profession may depend on two cornerstones of the profession: evidence and relationships.
Green said it's ironic that in their work, lawyers rely on hard facts, but they habitually go against science as it relates to unhealthy work practices—namely, working around the clock.
"We're an industry that's obsessed with evidence … yet in their own lives, they're violating all of the evidence," he said.
But—perhaps contrary to the fears of many industry leaders—the hard facts don't necessarily point to changing the entire legal business model.
Green said proposing a total overhaul, such as eliminating the billable hour, is actually "one of the worst things we can do to incite or catalyze change." Doing so, he said, causes industry leaders to equate mental health efforts with an attack on revenue generation.
"You don't have to remove the billable hour requirement to increase well-being," Green said. "We can become a lot healthier within it. We can have a lot less work time, while still hitting the goal."
As for the relationship factor, Herzog said law firms should be seen as "professional families."
Years ago, many firms actually operated that way, she noted. It was easier for individuals to make deep connections and feel valued, before rapid lateral movement and industrywide consolidation made firm cultures more disparate.
Getting back to that "has to be systemic," Herzog said.
Lawyers can educate themselves on their own wellness needs, but making changes to fit those needs requires confidence—the lack of which has become a huge problem in the legal profession, she said, as both a cause and effect of loneliness among lawyers.
Some attorneys with "star quality" are an exception—they've earned enough positive reinforcement beginning early in their careers that they feel comfortable asking for the things they need, Herzog said. But most are going to require mentorship to gain self-esteem, and take responsibility for their health.
That means firms need to provide meaningful and personal training on a mandatory basis, and present it as a resource and opportunity, not as remediation for poor performers, Herzog said. Within those mentoring relationships, lawyers have to be able to express their personal concerns without worrying about the impact on their careers, she said.
"Management has to send a message about the values of the firm," Herzog said. "That we are a professional family and we care about each other, and we respect each other."
An upcoming article in Law.com's Minds Over Matters project will examine the ways large law firms have mobilized—or not—to address attorney mental health issues.
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