Roger Quillen has been the head of labor and employment firm Fisher Phillips for more than 20 years, but he’s never seen anything like the coronavirus crisis. It’s forced his firm, which has more than doubled its revenue in the past decade to $222.5 million, to push beyond its usual boundaries. And it’s laid the groundwork for lasting changes Quillen anticipates in the way firms operate. In this interview, which took place in late April and has been lightly edited for length and clarity, he discusses employers’ shifting legal needs, demand fluctuations and an expected wave of employment-related work bigger than his firm has ever seen.

Ben Seal: What have the past two months been like for you and the firm?