(Credit: Feodora/Adobe Stock) Law Firm-Legal Department Relationships Benefit From 'Standard Terms of Engagement'
"The challenge with a lot of legal-ops departments is they are populated by lawyers who are intimidated by external counsel. So it's hard to step away and actually put a real business lens on it," said Bindu Cudjoe, chief legal officer of Laurentian Bank.
February 08, 2024 at 03:25 PM
4 minute read
Law Firm Client Relationships
The original version of this story was published on Corporate Counsel
Michael Lordi, head of law department operators at Equitable, said working with law firms has gotten a lot easier. He remembers when his efforts to take advantage of tech tools to boost efficiency drew responses like, "I hate this. Don't ever say this to me. Or we've always done it that way."
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