AdobeStock 'Laziness' or 'Profit Maximization'? GCs' Frustration Over Law Firm Billing Transparency Boils Over
"Too often it feels like my outside counsel, especially large law firms, are insensitive or oblivious to the pressures that in-house legal departments are under," one GC said.
June 27, 2024 at 05:30 AM
9 minute read
The original version of this story was published on Corporate Counsel
General counsel say they've grown exasperated by law firms' continued lack of transparency, especially related to billing, a shortcoming that's making it increasingly difficult for them to justify hefty outside counsel spending internally.
More than a half-dozen legal chiefs from companies in a range of industries told Law.com that opaque billing practices, long a point of frustration, are becoming intolerable as their departments face escalating pressure to justify their budgets.
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