Thomas Fleming is an old-school librarian who has learned a few new tricks. The director of information resources management at Jeffer, Mangels, Butler & Marmaro, Fleming is just as likely to be researching the credit ratings of prospective clients — helping the firm decide whether it should take them on or ask for a bigger retainer — as he is to be tracking down treatises on tax law.
“Historically, 90 percent of the information we dealt with was legal-related; now it’s about 50 percent,” says Fleming. “We’re doing a lot more work in client development and marketing.”
