It’s no secret that law firms are caste systems. In the early ’80s, I worked my way through law school as a temp secretary at 18 of San Francisco’s biggest firms, and quickly learned an important lesson: There were two status ranks–lawyers, and everybody else. Most of those everybody elses were various shades of invisible, including the top executives who help run the organization.
Fortunately, times are changing. Firms, facing acute competition, are revising their business models from private club to corporate, and migrating (albeit slowly) from “eat what you kill” to collaborative cultures. The bottom line: Today’s firms cannot stay competitive if they don’t attract–and keep–the very best management talent.
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