Behind every great smartphone is a great app—or, to judge from some lawyers’ devices, 10,000 of them. The utility of mobile computing has soared, thanks to the many programs that can be purchased, downloaded, and installed with a press of a button. As of September, Apple Inc. had more 100,000 apps for its iPhone, and more than 90,000 just for its iPad. That’s a lot of PDF readers, document editors, restaurant finders, flight-status checkers, and games. For lawyers, apps mean convenience and productivity. But for firms, they can mean headaches.
Law firm IT has traditionally been a controlled environment. Users rarely had the right to install any software they wanted on workplace PCs. Rogue programs could introduce viruses and other security threats that could compromise systems and sensitive information. So most law firms opted for a lockdown policy. Computers came preinstalled with essential software like Microsoft Office and Outlook, and anything else that a lawyer wanted had to be vetted and approved.
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