Picture a major consumer of high-end legal services today, your ideal client. “I don’t have legal problems,” this general counsel says. “I have problem problems. Nearly any issue that rises to my level is complex and multifaceted. My chief executive is worried about regulatory issues, environmental problems, cybersecurity. If I take only a constricted legal view, I’m not doing my job.”
Increasingly, clients describe their world as VUCA: volatile, uncertain, complex and ambiguous. They understand that solutions to the kinds of legal challenges they face in that world often require input from multiple legal skill sets.
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