ageisler
June 23, 2023 | Law.com
Client Development Through Law Firm Health & Hygiene: A Practical GuideYour clients are what they are, clients. The idea that they can be turned into bigger clients by you developing them is a myth. If you need to develop yourself to make your clients bigger — such that they send you more of their business more often — how do you go about it?
By Alex Geisler
3 minute read
January 25, 2023 | Law.com
Meeting Client Expectations to Provide Good 'Customer Service'Buyers of legal services are now a highly sophisticated and connected community. What the clients now not only want but insist on, is operational efficiency, effectiveness and transparency.
By Alex Geisler
5 minute read
December 27, 2022 | Law.com
Meeting Client ExpectationsThe New Reality, for which law firms are scrambling to equip themselves, is that law firms no longer define their own service levels. Now it's the clients, and they have clear expectation parameters.
By Alex Geisler
5 minute read
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