Ellyce Cooper

Ellyce Cooper

December 02, 2021 | National Law Journal

The Power of Empathy in Effective Crisis Management

Significant missteps occur when a corporate client reacts to a crisis with a "circle the wagons" approach, without regard for the importance of empathy, both in terms of communication and response, and in terms of internal consideration of the matter.

By Holly Gregory and Ellyce Cooper

4 minute read