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Erin Hichman

Erin Hichman

Erin is a senior analyst with ALM Legal Intelligence. Her experience includes covering legal technology and trends, mental health, diversity, and speaking at industry events. She has extensive experience researching IT, technology and related services. Prior to joining the Legal Intelligence team, Erin was a senior analyst with ALM Consulting Intelligence, where she led IT Consulting research, covering topics such as cybersecurity, cloud and analytics. In addition, Erin has experience as an analyst with Technology Business Research, covering IT and consulting firms; and with Deloitte as a consultant focusing on IT process improvement and business analysis projects to increase efficiency. Erin holds both a BS in Industrial Engineering and MS in Industrial Engineering with a concentration in Integrated Technology Management from Cal Poly, SLO.

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July 25, 2018 | Law.com

Improving the Law Firm-Client Relationship with Technology to Create Transparency and Set Clear Expectations

Five Questions with Catherine Krow, Founder and CEO of Digitory Legal

By Erin Hichman

1 minute read

July 17, 2018 | Law.com

Law Firms Need Artificial Intelligence to Stay in the Game

The legal department is savvier and has more options in the form of ASPs and legal technology - It's time for law firms to embrace change. Artificial Intelligence is a key ingredient in doing so.

By Erin Hichman

1 minute read

June 13, 2018 | Law.com

The Game Changing Potential of Combining Tech, Talent and Diversity: An Interview with Caren Ulrich Stacy of Diversity Lab

The gender gap, diversity and legal technology: Caren Ulrich Stacy, Founder & CEO of Diversity Lab, explains to me the great strides made in solving the first two and leveraging the third.

By Erin Hichman

1 minute read

May 31, 2018 | Law.com

Filling the Gaps for Corporate Counsel

Data from ALM's Corporate Counsel Agenda survey show some good news for law firms, but also highlight what can be improved.

By Erin Hichman |

2 minute read

April 17, 2018 | Law.com

How Technology is Easing Tension in the Legal Billing Process

Six Questions with Nicholas d'Adhemar, Founder and CEO of Apperio.

By Erin Hichman |

7 minute read

April 12, 2018 | Law.com

The Big Four Are at the Door - And They're Better at Meeting the Future Needs of Your Clients

Read the introduction of ALM Intelligence's report on how the Big Four meet client needs

By Erin Hichman |

3 minute read

March 13, 2018 | Law.com

Is the Cloud the Solution to True Work-Life Balance for Lawyers?

Many law firms are still not taking full advantage of the cloud, but there are examples of leaders demonstrating the full benefit of the cloud, which includes more freedom for attorneys.

By Erin Hichman

5 minute read

February 27, 2018 | Law.com

The Billable Hour: Can Lawyers Learn from Consultants?

The legal industry now faces similar pressures from clients on billing models that the consulting industry previously confronted.

By Erin Hichman |

5 minute read