Ginger Szala
Ginger Szala is executive managing editor of Investment Advisor magazine. She covered the financial business and alternatives industry for 30 years while editor of Futures Magazine Group. MSJ Northwestern, BA University of Wisconsin-Madison. She is based in Chicago. Go Blackhawks!
June 11, 2018 | ThinkAdvisor
How an Ex-Customer's Complaint Shook Up SchwabCEO Walt Bettinger once asked customers why they were leaving Schwab, and one answer really stuck with him.
By Ginger Szala
4 minute read
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