Harold Williford

December 08, 2023 | New York Law Journal

The rapid growth of artificial intelligence has created numerous opportunities for increased efficiency, but that efficiency may create a corresponding risk of increased class action litigation. For example, AI can be deployed to improve the speed of customer interactions with a business, but alleged inaccuracies in AI-generated communications or decisions could give rise to class action consumer protection litigation.

By James Pastore, Maura Monaghan and Harold Williford

9 minute read