Kathryn B Whitaker
May 18, 2018 | The Legal Intelligencer
Should Law Firms Embrace Artificial Intelligence and R&D Labs?There is a puzzle in the legal business. Our economic landscape is filling up with innovative organizations who have embraced the convergence of technology and business to meet new market demands, yet the legal market remains conservative.
By Ioana Good and Kathryn B. Whitaker
4 minute read
April 04, 2018 | The American Lawyer
Focusing on Client Retention May Mean Restructuring the FirmLaw firms should double down on their existing clients by focusing on client satisfaction and retention rates rather than billable hours and origination credits.
By Kathryn B. Whitaker
6 minute read
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