November 10, 2017 | The Recorder
The Satellite Has No Conscience: §230 in a World of 'Alternative Facts'Section 230 of the CDA continues to be the right policy choice, but it is up to us to be critical readers, calling out untruths, highlighting and promoting that which is reliable and discrediting that which is not.
By Laura A. Heymann
9 minute read
January 19, 2004 | National Law Journal
Pssst! . . . What Clients Really WantAn in-house veteran's top 10 tips for associates on what clients really want (but probably won't tell you).
By Laura A. Heymann
7 minute read
January 22, 2004 | Law.com
Pssst! ... What Clients Really WantSo you're a third- or fourth-year associate, or maybe a bright second-year, and you've worked on a number of matters for a particular client -- and now the partner tells you that you'll be taking primary responsibility for solving one of the client's problems. It's your first rainmaking opportunity: Keeping a client's loyalty. How do you manage that? Former associate -- and former in-house counsel -- Laura A. Heymann has some advice.
By Laura A. Heymann
7 minute read
January 26, 2004 | Texas Lawyer
What Clients Really WantAssociates too often fret about bringing in new business without realizing that far more of the firm's work comes not from attracting new clients, but from keeping old ones.
By Laura A. Heymann
7 minute read
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