Mark Mailman

October 18, 2024 | The Legal Intelligencer

The court held Berry sufficiently pleaded Experian violated the FCRA by continuing to publish the allegedly inaccurate information about his support obligations despite receiving the court orders.

By Mark Mailman

9 minute read

June 20, 2024 | The Legal Intelligencer

Recently, the Pennsylvania Supreme Court was asked to decide whether a plaintiff could simultaneously recover punitive damages under common-law theories and treble damages under the CPL. In a win for Pennsylvania consumers, the court in Dwyer v. Ameriprise Financial, held that a plaintiff could.

By Mark Mailman

8 minute read

April 04, 2024 | The Legal Intelligencer

Seeking to put an end to, as Consumer Financial Protection Bureau (CFPB) Director Rohit Chopra said, "background check and other consumer reporting companies creating flawed reputational dossiers that are then hidden from consumer view," the CFPB recently issued two advisory opinions to consumer reporting agencies.

By Mark Mailman

7 minute read

February 16, 2024 | The Legal Intelligencer

The CFPB report highlights three prevailing issues student loan servicers are having in the wake of borrowers resuming their payments: extended call hold times, income-driven repayment application processing delays, and inaccurate billing and disclosure statements.

By Mark Mailman

7 minute read

October 26, 2023 | The Legal Intelligencer

The court, in a straightforward statutory interpretation opinion, held that the FCRA did not give furnishers that same discretion because the statute's language did not provide it.

By Mark Mailman

7 minute read

July 27, 2023 | The Legal Intelligencer

A key pillar of the relationship between consumers and their financial institutions is effective customer service. We consumers expect that the financial institutions we trust to hold our money will provide us with prompt and responsive assistance when we ask for it.

By Mark Mailman

8 minute read

December 19, 2022 | The Legal Intelligencer

With the industry showing little progress in eradicating this problem, the U.S. Bureau of Consumer Financial Protection (CFPB), recently released an advisory opinion reminding CRAs that they have an obligation under the U.S. Fair Credit Reporting Act (FCRA) to screen for and eliminate this "junk data" from consumer reports.

By Mark Mailman

8 minute read