Michael Caplan

October 20, 2020 | The American Lawyer

Succeeding in today's legal marketplace requires innovation and a focus on client value.

By Michael Caplan

5 minute read

December 28, 2011 | Inside Counsel

When examining whether legal process outsourcing (LPO)or a particular LPO providerfits a companys legal needs, leaders should consider three key areas

By Nikhil Lala, Michael Caplan

6 minute read

November 29, 2011 | Inside Counsel

When LPO first emerged more than a decade ago, LPO providers faced significant challenges in gaining marketplace acceptance.

By Nikhil Lala, Michael Caplan

4 minute read

October 27, 2011 | Inside Counsel

The growing maturity of the LPO marketplace gives corporations renewed incentive to assess its value.

By Nikhil Lala, Michael Caplan

6 minute read

September 21, 2011 | Inside Counsel

With LPO, legal departments can achieve a dramatic cost savings without sacrificing quality.

By Nikhil Lala, Michael Caplan

6 minute read