Patricia Ellard

Patricia Ellard

November 25, 2020 | Law.com

Competitive Intelligence: Back to Basics In Times of Uncertainty

Effective communication builds rapport with your clients, which, in turn, builds trust and instills confidence that you will be able to get what they need to achieve their goals. During the COVID-19 pandemic, these elements of trust and rapport have never been more important.

By Patricia Ellard

7 minute read