Rob Mattern
Rob Mattern is President and Founder of Mattern Associates, LLC, a legal business process consulting and cost recovery solutions firm. A member of this newsletter's Board of Editors, Mattern publishes widely, including in American Lawyer, Legal Management magazine and Wall Street Journal.
November 22, 2024 | Law.com
The State of Cost Recovery — Post COVIDLaw firm operations are different now. Obviously, the biggest impact of COVID has been the inception and continuation of the hybrid work environment. This has been a kick in the pants for law firms to migrate to a digital working environment
By Rob Mattern
7 minute read
October 07, 2024 | Legaltech News
The State of Cost Recovery—Post COVID"These results show a decline in every measure of recovery for firms since 2018," writes Rob Mattern.
By Rob Mattern
7 minute read
October 08, 2020 | Law.com
It's 2025: What Did We Do to Successfully Shift Law Firm Operations?A Look Back from the Future If we look back at 2020 five years from now, what will we point to as the key actions that brought law firms back, and which of those are still in play.
By Rob Mattern
7 minute read
March 17, 2017 | The American Lawyer
The Results Don't Lie: Mattern & Associates Cost Recovery Survey 20162017 has arrived with a bang: expenses are back on the rise and demand growth is trending negative. Last year in the March issue of this publication, we hypothesized what the results of the 2016 Mattern & Associates Cost Recovery Survey would reveal. With the results tabulated, let's see how accurate our predictions were as well as analyze the results.
By Rob Mattern
15 minute read
May 02, 2012 | Inside Counsel
A tale of two soft cost recoveries: The alternative structure of the recoveryIn this final segment, I will review implementing an alternative methodology that builds mutual trust and also allows the firms you work with to recover legitimate costs
By Rob Mattern
7 minute read
April 05, 2012 | Inside Counsel
A tale of two soft cost recoveries: Developing a defensible, verifiable cost recovery policyThe majority of firms still use the traditional cost recovery model, even though by doing so, those firms may be losing money on many recoverable items.
By Rob Mattern
9 minute read
February 29, 2012 | Inside Counsel
A tale of two soft cost recoveries: A lack of trust leads to a lack of returnsBoth law firms and inside counsel are feeling increasing economic pressures for cost-efficiency.
By Rob Mattern
4 minute read
May 03, 2010 | Legaltech News
Revisiting Support Services Contracts Can Cut CostsLet it be. The Beatles certainly thought that was a good idea, says consultant Robert Mattern. But when it comes to your facilities management operations, shaking things up instead of maintaining the status quo can lead to cost savings because vendors are hungry for law firm business.
By Rob Mattern
5 minute read
June 09, 2010 | New Jersey Law Journal
Revisiting Support Services Contracts Can Cut CostShake things up when it comes to your facilities management operation, it can pay off in a big way.
By Rob Mattern
5 minute read
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