Shing Tse

Shing Tse

October 10, 2024 | Daily Report Online

Navigating the Mass Arbitration Minefield: Costs, Challenges and Strategic Shifts

The structure of arbitration fees, typically assessed per claim, creates a daunting financial barrier for companies, making the prospect of settling, irrespective of the claims' legitimacy, increasingly attractive. This dynamic has spurred a closer examination of arbitration service providers,

By Petrina Hall McDaniel and Shing Tse

14 minute read

August 17, 2023 | Daily Report Online

Navigating Class-Action Exposure in Session Replay and Chatbot Litigation

To mitigate future exposure, companies should understand the evolving technology at the heart of these claims, the legal theories asserted and how best to defend these claims in litigation.

By Petrina Hall McDaniel, Dara Mann and Shing Tse

10 minute read