Kristen Bateman Leis

Kristen Bateman Leis

November 20, 2024 | Law.com

The Path in the Multiverse: Rethinking Client Engagement Through Gamification

The Path in the Multiverse was conceived with a singular objective: to elevate the client experience by encouraging intentional, consistent interactions while incentivizing behaviors that drive superior client service.

By Kristen Bateman Leis

6 minute read