Disruptors in Law: Impact of ALSPs, Tech Companies, and Other Non-Traditional Legal Service Providers on Law Firm Structures -- NOT CLE

As CEO and a founder of Fulcrum Global Technologies, Ahmed Shaaban leads the team in strategic business development activities. Through his leadership, Fulcrum has become the recognized market leader in commercial enterprise and cloud solutions serving the mainstream supply chain of Fortune 500 companies for global legal and professional services firms. Ahmed is a major contributor to the development of Chicago’s incubation environment for high technology companies in the New Millennium. He completed his B.S. in Biomedical Engineering at Boston University and his MBA at Loyola University of Chicago, and he holds numerous board appointments.

Jeff is a Principal in KPMG’s US Legal Operations Transformation Services practice. In this role, he focuses on bringing solutions to law departments and law firms that drive workflow efficiencies, cost savings, and technology enablement, and helps clients leverage business intelligence to make better data-driven decisions.

A litigator turned legal operations professional, Jeff brings over 15 years of industry experience representing and working with a variety of organizations, including the Fortune 500 companies, startups, and non-profits. He has worked with General Counsels and Legal Operations Leaders to develop outside counsel management programs that have reduced legal spend by over 30%, including an initiative that was recognized as an Association of Corporate Counsel Value Champion. Jeff has also collaborated with corporate legal, IT, and procurement teams to select and implement a variety of technologies, including contract management, document management, and eBilling/matter management systems. He has also helped design and implement a contracts center of excellence for a multinational organization. These initiatives have streamlined workflows, right-sized internal and external resource allocations, and harnessed the power of data to demonstrate the law department’s value to the business.

Passionate about diversity, equity, and inclusion (DEI), Jeff serves as a Board Member of the Asian American Bar Association of New York, an Officer for the Don H. Liu Scholars Program, and a Mentor for the TGR Foundation. Leveraging his DEI experience, he has been working with law departments on ways to apply technology and process to address diversity and inclusion issues and initiatives.

Prior to joining KPMG, Jeff was Managing Director at Epiq, where he helped lead the Legal Transformation Services group. He started his legal career at two international law firms as a commercial litigator and employment attorney.

Josh is a team builder, strategist and leading mind in the Legal AI and Data Discovery spaces, with over fifteen years of experience in-house, at technology vendors and law firms. As Head of Legal Services, Josh builds teams and designs enterprise-level solutions that leverage common needs and economies of scale to save millions across AstraZeneca each year, while appropriately managing risk.

Building a successful department that embraces the future of work through cross-functional capabilities, modern data solutions and machine learning has made Josh a trusted strategic advisor to senior executives and a critical partner to key stakeholders in Legal, Compliance, HR, IT and M&A. Josh is a faculty member at the eDiscovery Institute (EDI), the Summit On Legal Innovation and Disruption (SOLID), a guest lecturer at Columbia and a member of the New York and DC Bars.

Heidi Stenberg is a principal and Americas Legal Function Consulting Leader in EY’s Law practice. She has more than 20 years of experience in the field of legal services supporting corporate legal departments and law firms with the deployment of legal technology solutions response to investigations, litigations, and regulatory inquires.

Heidi regularly assists corporate legal departments and law firms with the enablement of legal service delivery and transforming the business of practicing law. She counsels clients to develop and implement strategies that align legal staffing operating models, business processes. and digital technologies. Heidi’s areas of focus include the following: legal operations, information governance, legal hold management, data preservation, e-discovery, technology-assisted review, legal spend analytics, and the design and implementation of operating models.